Ian’s success story goes from starting as a Serviceman in 1983 to Chief Operating Officer in 2004 and to Regional Vice President for Customer Experience in 2008 before retiring from Cable & Wireless (T/A LIME) in 2013.

Ian is a member of the Information Communications Technology Authority Board of Directors and is currently the Director of E-Government for the Cayman Islands Government.

He worked his way through many areas of the technical operations in Cable & Wireless (Cayman Islands) Ltd. before becoming a Senior Manager with responsibilities for customer service, sales and marketing where he further developed his passion for customer experience.

He has extensive experience in:  Financial Performance Management, Operations Management, Business Process Reengineering, Project Management, Customer Experience Strategy, Customer Services, Business & Consumer Sales, Human Resource Management and Network Operations.


-Technical – BTEC HND 
-Numerous Engineering & Manufacturer courses–Managerial

-International Executive Development Program @ Insead
-Numerous training courses in leadership, management, customer services and project management

Email:   iantibbetts@360holdingsltd.com

Ian's passion: “Exceptional CUSTOMER experience and competition”

Tel:       +1 345-949-0360
Email:  info@360holdingsltd.com

Crighton Building, 256 Crewe Road
Ofice Hours:  8:30 - 5PM Monday - Friday